Support Policy Support Policy 

Contact Information:

- Email: (General inquiries)

- Email: (Customer support)


1. Customer Support Hours:

Our dedicated customer support team is available to assist you during the following hours:

- Monday to Friday: 9:00 AM to 6:00 PM

- Saturday and Sunday: Closed

2. Response Time:

We strive to respond to all inquiries within 24-48 business hours. However, during peak times or holidays, response times may vary.

3. Types of Support:

    General Inquiries: For questions about our products, services, or any other non-urgent matters, please contact

   Customer Support: If you have an issue with an order, a product, or need assistance with any aspect of your shopping experience, please reach out to


4. Returns and Refunds:

Our return and refund policy can be found on our [Returns and Refunds Policy Page](#) for detailed information.


5. Technical Support:

If you encounter technical issues with a product purchased from, please contact our support team at Provide detailed information about the problem, and our technical experts will assist you accordingly.


6. Privacy and Security:

We take your privacy and security seriously. For information on how we handle your data, please refer to our [Privacy Policy](#).


7. Frequently Asked Questions (FAQs):

Before reaching out to our support team, please check our [FAQs](#) page. It contains answers to common queries and may provide a quick solution to your problem.


8. Communication Channels:

Our primary mode of communication for support is via email. We kindly ask that you use the designated email addresses for general inquiries and customer support to ensure a prompt response.


9. Social Media:

Connect with us on social media for updates, promotions, and additional support:

- Facebook: [Link]

- Twitter: [Link]

- Instagram: [Link]


10. Feedback:

We value your feedback. If you have suggestions or comments on how we can improve our products or services, please let us know at


Disclaimer: reserves the right to update or modify this support policy at any time. Please check this page periodically for any changes.


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